Privacy Policy

Prefab Concepts Pty Ltd, ABN 24 692 066 336, operates this website and the quote request form.

You can contact us about privacy at info@prefabconcepts.com.au.

The website form requires your name and email address.

The quote form also asks for a phone number, product and estimated units. Company, ABN, project notes and attached plans, drawings or site photos are optional.

The form includes a hidden anti-spam field. If that field is filled in, the submission is treated as spam and is not saved as a lead.

Optional attachments are uploaded to private Vercel Blob storage in Sydney. The enquiry email contains signed download links for our team that expire after seven days, rather than email attachments. Anyone you forward a download link to can access that file, so treat these links as private.

We use Cloudflare Turnstile to verify requests and prevent spam. Cloudflare processes technical signals from your browser for this verification.

See the Cloudflare Turnstile Privacy Addendum for information about Cloudflare's processing.

When you submit the quote request form, the website records the IP address and user agent associated with the request.

This information is used for security, rate limiting, spam prevention, troubleshooting and basic audit records for the enquiry.

We use enquiry information to contact you, qualify the project, understand likely demand, manage project enquiries and maintain internal records.

We may use your email address to send an automatic confirmation and to reply to your enquiry.

We do not sell enquiry information.

Quote requests are stored in a database used by this website.

Lead notification emails may also include the details you submitted, plus the submission time, IP address and user agent, so the team can respond and monitor misuse.

The website uses service providers for database hosting, email delivery and rate limiting. Those providers may process information outside Australia depending on their infrastructure and account configuration.

We may disclose enquiry information to employees, contractors, advisers or service providers who need it to assess, respond to or support the enquiry.

We may also disclose information where required by law, regulation, court order, insurer request, professional adviser request or government authority request.

You can ask to access, correct or delete personal information we hold about your enquiry by emailing info@prefabconcepts.com.au.

We may need to verify your identity before acting on a request. We may keep records where required for legal, accounting, security or dispute reasons.

We take reasonable steps to protect enquiry information from misuse, interference, loss and unauthorised access.

No internet transmission or cloud system can be guaranteed completely secure, so do not send highly sensitive project information through the public form.

If you have a privacy concern, contact info@prefabconcepts.com.au with details of the issue.

We will review the concern and respond within a reasonable time. If you are not satisfied, you may be able to contact the Office of the Australian Information Commissioner.